Opening For Service Marketing Manager in ZeroB (Ion Exchange Ltd.)

Maintaining & nurturing the customer database.
Developing and implementing marketing strategies for various water purifier products and services offered by the company.
Creating and managing service marketing campaigns across different channels, such as social media, email, web, etc., to promote the company’s brand, products, and services.
Cross selling & upselling of brand products & services to existing customer databases.
Devising service offers & promotions calendar for the entire year in coordination with the service team.
Devising Retention of existing customers and ring fencing them from competition.offers & promotions calendar for the entire year in coordination with the service team.
Devising Measuring and evaluating the effectiveness of service marketing activities and campaigns, using metrics such as ROI, conversion rates, customer retention, etc.of existing customers and ring fencing them from competition.offers & promotions calendar for the entire year in coordination with the service team.
Coordinating with other departments, such as sales, operations, finance, etc., to ensure alignment of marketing objectives and goals.
Conducting market research and analysis to identify customer needs, preferences, satisfaction levels & competition benchmarking for water purifiers in India.
Staying updated with the latest trends, developments, and best practices in the water purifier industry and the service marketing field.