Lodge a complaint If you are facing any product or service related issue, do call, email or drop us a line. Step 1 Call our customer care (9 am – 9 pm), leave a message and we will call you back. 022 2788 1234 hws.service@ionexchange.co.in Step 2 If you are not satisfied with the solution, please call our Escalation Desk.back. 022 2788 1234 escalation@ionexchange.co.in Step 3 Escalate your request to our Team Leader Ms. Rupa Joshi. 022 2788 1234 rupa.joshi@ionexchange.co.in Step 4 If you are still not satisfied, escalate your request to Ms. Pooja Gandhi, Head – Customer Care. 022 2788 1234 pooja.gandhi@ionexchange.co.in
